What We Collect and How We Use It
When you open an account on a99, we collect your contact details, payment information for bKash, Nagad or Rocket transactions, and device data so we recognize your login from your phone or desktop. We use this information to verify deposits and withdrawals, keep your account secure
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from unauthorized access, and send updates about your balance or active sessions. We do not sell your personal data to third parties. We store account records and transaction logs to meet regulatory obligations and investigate disputes if they arise. Data retention follows standard practice for financial
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platforms operating in eligible regions; if local law in Bangladesh requires us to keep records for a set period, we follow that requirement. If you want to see what we hold, request corrections, or ask us to delete your account and its data, contact our support
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team through the channels below. Availability of services and data practices depends on your local law and the eligible regions where we operate. Cookie use on our site helps keep you logged in across sessions and remembers language or display preferences; we do not use tracking
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cookies for advertising. When you deposit via bKash, Nagad or Rocket, your payment provider processes the transaction under their own privacy terms, and we receive only the confirmation and amount needed to credit your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.